Delivery Information

Processing Time

All items are made to order. Once your order is placed, production typically takes 2–4 working days before dispatch.

Because each item is produced individually, this allows time for printing, quality checks, and packaging.

Delivery Times

Estimated delivery times after dispatch:

United Kingdom
3–5 working days

Please note that delivery times are estimates and may occasionally be affected by postal delays, customs processing, or busy seasonal periods.

Shipping costs are calculated at checkout based on the delivery location and the items in your order.

Where available, tracking information will be provided once your order has been dispatched.

If you order multiple products, they may be shipped separately depending on the production process and fulfilment location.

If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist.

Please include your order number when contacting us.

Email: hello@heartened.co.uk