Cookie Policy (UK)

Last updated: March 2026

This Cookie Policy explains how Heartened (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website https://heartened.co.uk.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve your experience by remembering information such as your preferences or what you’ve added to your basket.

How we use cookies

We use cookies to:

  • Ensure our website functions correctly
  • Enable shopping features such as your basket and checkout
  • Improve website performance and usability
  • Understand how visitors use our website

Types of cookies we use

1. Essential cookies

These cookies are necessary for the website to work properly. They enable core features such as:

  • Adding items to your basket
  • Completing checkout
  • Saving your preferences

These cookies do not require your consent.

2. Analytics cookies

These cookies help us understand how visitors use our website so we can improve it.

For example, they may collect information about:

  • Pages visited
  • Time spent on the site
  • General usage patterns

We will only use these cookies if you give your consent.

3. Marketing cookies (if used)

These cookies may be used to track visitors across websites to display relevant advertising.

We will only use these cookies if you give your consent.

Third-party cookies

Some cookies may be placed by third-party services we use to operate our website, such as:

  • Payment providers (e.g. secure checkout processing)
  • Website functionality tools
  • Security services (such as spam protection)

These third parties only receive the information necessary to perform their services.

Consent

When you first visit our website, you will be shown a cookie banner allowing you to accept or reject non-essential cookies.

You can change or withdraw your consent at any time via your browser settings or cookie preferences.


Managing cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies entirely

Please note that disabling cookies may affect how the website functions.


Your rights

Under UK data protection law, you have rights over your personal data, including the right to access, correct, or delete your information.

For more details, please see our Privacy Policy.


Contact

If you have any questions about this Cookie Policy, please contact us:

Email: hello@heartened.co.uk


Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

Scroll to Top